The vacated lower level of the Human Services Building presented an opportunity for the growing Story County Community Services Department to capture additional office space as well as re-envision daily operations of staff and visitors.

One of the primary challenges of the project was to provide an access corridor for maintenance staff to be able to walk freely from one end of the long narrow building to the other without disrupting office functions. The solution was to provide a continuous band of partially obscured ribbon windows along the main east-west corridor, allowing daylight and relative privacy to the Community Services staff, while allowing maintenance personnel to move freely between the two sides of the building.

The department also desired multiple types and scales of conferencing abilities, from large staff meetings of twenty people or more to small personal meetings with visitors of no more than two to three people. Having limited space for conferencing functions, the solution was to create a singular flexible conference space with an operable glass wall to bisect the room on the fly. When opened, the room can easily accommodate a large staff meeting. When closed, the operable glass wall divides the space into a medium and small sized conference room. Private offices were also designed to provide impromptu meetings and conferences with visitors.